small-baner-height
Quality assessments - timely reporting
Office Coordinator

For over 25 years AssessMed has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to , auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada.  AssessMed is a true national provider with strategically located regional offices in British Columbia, Alberta (2), Ontario (4), Quebec (2) and the Atlantic Canada (2).

ROLE

Office Coordinator

STATUS

Permanent, full-time position

LOCATION

Vancouver

RESPONSIBILITIES

  • Handle referrals, process in our internal database and process related documentation and correspondence
  • Follow up on cancellation and no shows, to see if the appointment should be rebooked
  • Process Clinical Notes and Record release requests;
  • Ensures accurate timelines are reflected in the system and ensure timely processing of all bookings;
  • Assist as required with the Trial and Arbitration process for the region
  • Greet all guests and offer them coffee or water.
  • Answers phone in a timely manner, assist the caller or forward to the appropriate person/department
  • Scan documents and save in the appropriate drive
  • Handle daily filing, mail, couriers and manage supply cabinet
  • Chaperone for assessments as needed and prepare room distribution for the next day
  • Attend after-hours business related functions when required
  • Composing and typing correspondence
  • Send appointment reminders for upcoming assessments
  • Send medical document reminders for upcoming assessments
  • Identify issues that will impact on service standards and notify Management
  • Participate in updating the administrative processes
  • Other duties as assigned

REQUIRED QUALIFICATIONS

  • College or University diploma;
  • 1-2 years work experience in medical or insurance office an asset;
  • Exposure to customized databases, including running reports;
  • Must be able to assume responsibility for job duties and work independently;
  • Ability to effectively sort, prioritize, and execute multiple time-sensitive tasks;
  • Ability to analyze and solve problems with autonomy demonstrated.
  • Superlative verbal, written and presentation skills required
  • Exceptional organizational and time management skills
  • High level of computer proficiency and experience with MS Office
  • Must have excellent communication skills (written and verbal); must be able to show initiative and good judgment; must be team player with the ability to work autonomously.
  • Must possess a passion for details

APPLICATIONS

Interested candidates may apply via: recruitment@assessmed.com

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

apply now

Make a Referral

Once you click on a link above, you will be directed to the appropriate referral form.

Administrative Opportunites
  • This field is for validation purposes and should be left unchanged.
Medical Opportunites

Please fill up the form below.

  • This field is for validation purposes and should be left unchanged.