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Quality assessments - timely reporting
Examinees Express Confidence in AssessMed’s COVID-19 Safety Protocols

Posted on October 7th, 2020 by Don Kunkel

Examinees returned to our facilities after COVID-19 restrictions were eased and trusted us to continue to provide industry-leading medical assessment services.  We appreciate their trust in AssessMed and will continue to ensure the health and safety of every person who walks through our doors, from our staff, to our assessors and examinees alike. Many of you have seen our previously released Covid safety video and with the dreaded “second wave” upon us, in some regions, we thought it was important to redistribute it here.  We would also reconfirm that as part of our standard Covid screening protocols, AssessMed provides daily nurse screening for all staff, assessors, and examinees.

Establishing health and safety protocols are just the beginning of our comprehensive and ever-evolving pandemic response strategy. At AssessMed, we have introduced an examinee surveying process that puts our safety procedures policies to the test. These surveys occur following each assessment and examinees are encouraged to complete the surveys on a voluntary basis.

Here are some of the invaluable survey responses we would like to share with you:

“Dr. Lang and Dr. Kavanaugh are two of the nicest and most professional doctors I have ever had the pleasure of meeting.”
View Survey Response

“Doctor was kind and explained everything perfect. Made me comfortable while talking.”
View Survey Response

“Thank you for keeping me safe with COVID-19!”
View Survey Response

“Felt very welcomed, looked after, and safe. Dr. was very pleasant.”
View Survey Response

“Thank you. I appreciate the support and value the expertise of the doctor.”
View Survey Response

We have been so encouraged by some of the incredibly positive comments made by several examinees after visiting one of our numerous corporate offices. Every survey is reviewed by senior management and all results are shared with staff, assessors, and referral sources on a case-by-case basis. We have found that in doing so, in these highly stressful times, this experience has truly boosted staff and assessor morale, while making examinees feel that they truly have a voice in the assessment process.


Since 1991, AssessMed has assisted organizations by providing objective IME services across Canada. Contact us today to learn more about our suite of CARF-accredited offerings.

About Don Kunkel

I am the President of AssessMed, a company that specializes in providing unbiased, evidence-based medical assessments and file reviews. I have over 25 years of experience, and many years of leadership in the insurance industry, working as an insurance adjuster and representative before moving into the Independent Medical Evaluation area in 2001. The continued success of AssessMed relies on our focus and dedication to our clients; adjusters, legal professionals, and HR consultants all of whom have very different requirements. We pride ourselves on our commitment to exceptional customer service to help make the process simpler for every individual involved.

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